The rigors of going “up” for full professor

Hello, I wonder  if there are other women and ethnic minorities who are having trouble being promoted to full professor. I have earned this promotion. I have many publications, great teaching evaluations, and am credited with outstanding/exceptional service to the department. Apparently, my efforts are not good enough. My application for promotion from associate to full has been rejected at 3 levels. I have not been told which of my publications are acceptable and which are not. I have published in Spanish-language publications (translations) and women in  higher education publications. It is a lonely experience trying to stand up for myself. Having said that, I must say that other women and minorities at my university are supportive. Please respond if you commiserate with me. I need a friend at this pivotal time in my career. Anyone out there?